Reply #4 by backlinktalk
Editorial follow-up: build an FAQ from actual uncertainty
Collect recurring questions from product tests and support messages, then remove personal details before summarising them. Questions about compatibility, access and editing often reveal information that belongs in the main description as well as the FAQ.
Do not fill the page with invented objections merely to repeat keywords. If people repeatedly misunderstand one feature, revise its explanation and check whether the confusion declines after the change.