Business profile management tools: what would you test before choosing one?

For a multi-location business, what should a business-profile management tool help the team do? I would first list the actual tasks: approved information updates, special-hours checks, access management and reporting on unresolved changes.

Then build a small test using representative locations and the team's review process. The tool should make it clear who requested a change, who approved it and whether the intended information is visible.

Share a recommendation with the task and a checked example. Vendors should identify their connection. A comparison should explain access requirements, handover and limitations, instead of treating a larger feature list as proof that the product fits the business.